MANDALAY BAY, LAS VEGAS
MAY 4-5 2027

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MANDALAY BAY, LAS VEGAS • MAY 4-5 2027

Wed May 06•1:00 PM – 2:00 PM•HD Mainstage Booth - #5735

Beyond Buzzwords: Generational Shifts and the Future of Hospitality

SessionHD Mainstage (CEU)
CEU Credits:1.00

The industry talks endlessly about trends, but far less about what is fundamentally changing beneath them. This session goes deeper, using younger generations as a lens to better understand broader societal shifts and how they are reshaping expectations around travel, connection, and experience. Grounded in hard data and real-world insights, we’ll explore how evolving values—from identity and wellness to technology and belonging—are influencing the way people engage with hospitality environments. What do emerging generations reveal about where culture is headed next? And more importantly, what does “hospitable thinking” look like in response? Together, we’ll unpack the forces driving transformation and the design, service, and business decisions they demand today—moving beyond buzzwords to a more human, future-facing approach to hospitality.

Speakers

Marion Emmanuelle Bullot
Marion Emmanuelle BullotPrincipal - Hospitality & Strategy, AvroKO & Brand Bureau
Marcie Merriman
Marcie MerrimanCultural Anthropologist, Brand Strategist, Founder/CEO, Ethos Innovation

More Information

Allow Registration:No
Capacity Unlimited:Yes